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Jedeeshop.com Refund Policy

This refund policy applies to purchases made on the Jedeeshop.com website, operated by the company SARL Jedeeshop. We are committed to respecting consumer rights in accordance with European consumer rights legislation.

  1. Right to retract

You have the right to withdraw from your purchase without giving any reason within 14 calendar days from receipt of the product. To exercise this right, please inform us of your decision to withdraw by contacting us at Info.jedeeshop@gmail.com with the following information:

  • Your first and last name
  • Worldwide Delivery Address
  • Order number
  • Description of the product(s) concerned
  • Date of receipt of product(s)
  1. Refund

If you exercise your right of withdrawal, we will refund all payments received, including delivery costs, without undue delay and, in any event, no later than 14 days from the date on which we were informed of your decision to withdraw. The refund will be made using the same payment method used for the initial transaction.

  1. Return of products

You must return the product(s) in their original condition, with all accessories and packaging, without undue delay and, in any event, no later than 14 days from the date on which you informed us of your decision to withdraw. Return costs are your responsibility. Please return the product(s) to the following address:

Jedeeshop: 13 rue de Genève 74100 Annemasse Haute-savoie France

  1. Exceptions to the right of withdrawal

Please note that certain exceptions to the right of withdrawal may apply, in accordance with current legislation. However, these exceptions are generally not applicable to portable video projectors sold on Jedeeshop.com.
If you have any questions regarding our refund policy or need assistance in exercising your right of withdrawal, please do not hesitate to contact our customer service at Info.jedeeshop@gmail.com.
Last update: Tuesday April 4, 2023